Frequently Asked Questions - Siri Toy Collections

Question 1

What is your return policy?

Accepted Answer

You can return any item if there is damage to the purchase for a refund, provided it is in its original condition.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including credit cards, debit cards, UPI, and net banking for secure online payments.

Question 3

How long does shipping take?

Accepted Answer

We offer fast India-wide shipping. Delivery typically takes 3-7 business days depending on your location.

Question 4

How do I track my order?

Accepted Answer

Once your order is shipped, you will receive a tracking number via email or SMS to track your delivery in real-time.

Question 5

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on orders above Rs. 2000 across India.

Question 6

Are the diecast cars genuine collectibles?

Accepted Answer

Yes, all our diecast metal model cars and collectibles are genuine, carefully packed, and sourced from reputable brands.

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